SHIPPING TERMS AND CONDITIONS
We will ship your order within 48 hours upon receipt. We ship from Singapore to Worldwide, via registered mail for free. You will receive an email notification from us when your order has been shipped out. Registered mail takes between 3 to 21 working days depending on delivery location. The estimated delivery times are as below:
Singapore: 3 working days
Other parts of Asia: 5 to 14 working days
Other parts of the world: 14 to 21 working days.
Express shipping is available at a flat rate of SGD30 to Asia, Australia, US/Canada, UK, and Europe. Email us for an express shipping quote to other parts fo the world. Please do note that the extra charges are to be borne by the customer. Express shipping requires 5 to 7 working days. Please select the express shipping option at checkout.
EXCHANGE TERMS AND CONDITIONS
If you change your mind about the pieces you have purchased from us, or the size does not fit, we will be happy to exchange the items, subject to the following conditions:
– Item(s) must be unworn, unused, and unwashed, with the original tag(s) still attached.
– Item(s) must be returned within 7 days from receipt of the item(s), along with proof of purchase.
– Sale items are not eligible for exchange.
– The customer is responsible for all return freight charges, including any currency conversions and/or local or international taxes, if applicable. For your protection, we recommend that all returned items be sent back to us through a traceable carrier or registered mail.
Once we receive the returned item(s), we will send you an email regarding the status of the exchange. If successful, please allow 3 working days after the receipt of your exchange to be processed and shipped to you. We reserve the right to reject exchanges if any of the aforementioned conditions have not been met.